What is the MOQ (Minimum Order Quantity) & Cost?
This is applicable to a planned order:
Capsules: 240,000 capsules
Powders: Most products – 1500 units
Heavier units (5 lbs +) – 500 to 700 depending on the product
What is the research & development cost rates? (How much for samples?)
$500 product development fee is typical, but it is applied as a credit to your account and will be applied to your first SDC invoice.
How do you formulate flavors?
Our Vice President of Custom Formulations, Dan, has experience with formulations and can help you create your custom formulation.
Are you willing to hold ingredients for us if we buy them?
Yes, we are even willing to hold ingredients in our facility for you if you buy them.
What types of ingredients do you offer? Is there a list to look at?
No – we rotate inventory on over 1000 unique ingredients. And we’re 100% turnkey, so anything we don’t currently purchase we will source on the customer’s behalf.
How long will it take to make my products?
Our lead times for new products are 6-8 weeks and for recurring orders, you can expect 4-6 week lead times. The reason the first order takes longer is usually due to longer lead times from suppliers for new labels, ingredients, packaging etc.
What is your deposit requirement when placing an order?
We require a 50% deposit which helps secure the raw material and components for your order.
Do I need a formulation already to get started with you?
No, our Contract Manufacturing department has over 30 years of experience formulating products.
I’m importing my products into another country. Can you help me with documentation?
Yes, our Quality Department works with our customer daily to provide the needed documentation to register internationally.
What type of packaging do you work with?
For powder products, we with bottles as small as 5oz all they way up to bulk 25lb bags.
Is there an extra charge for a custom formulation?
No, the setup process is the same whether you are interested in one of our branded formulations or if you’d like to customize your own formula.
Is there a manufacturing setup fee in addition to the prices we have received?
Depending on the raw materials needed for your project, there may be an R&D fee for samples.